Privacy Policy

Last updated: [14/07/2025]

Introduction

Welcome to Starlight Family. We care deeply about your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use any of our related services. If you do not agree with this policy, please refrain from using the site.

Information We Collect

We collect information in several ways. You may give us personal details voluntarily — such as your name, email address, phone number, or shipping address — when you make a purchase or create an account. We may also collect technical data automatically, such as your IP address, browser type, device information, or pages you visit on our site. If you place an order, we may collect limited financial details to process the payment, though we do not store full credit card information.

How We Use Your Information

We use your information to provide you with a smooth and personalized experience. This includes processing orders, managing your account, communicating with you about purchases, responding to inquiries, improving the site’s performance, and sending occasional updates or offers (if you’ve opted in). Your data also helps us prevent fraud, protect our platform, and improve our overall service.

Sharing Your Information

We only share your data when necessary. This may include third-party providers who support our services — such as payment processors, hosting platforms, or email systems. We may also share information if required by law or to protect our legal rights. With your explicit consent, we may occasionally share information for marketing purposes, but we will always give you the option to opt out.

User Interactions

If you interact with other users on the site — such as commenting or participating in community features — some information like your name or profile photo may be visible to others. Use these features mindfully.

Data Security

We take data protection seriously. We use technical and administrative safeguards to secure your personal information. However, no system is completely immune to risk. While we do our best to protect your data, we cannot guarantee absolute security.

Children’s Privacy

We do not knowingly collect or store information from children under the age of 13. If we become aware that such data has been collected without verified parental consent, we will delete it promptly.

Your Rights and Choices

You can review, update, or delete your personal information at any time by accessing your account settings or contacting us directly. If you choose to close your account, we will remove your active data. However, we may retain certain information to comply with legal obligations, resolve disputes, or prevent fraud.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we do, we will update the date of the policy. Continued use of the site means you accept any changes.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us